Returns & Exchanges

At Pet-Tags.com, we want your stylish companions to look their best, which is why we offer a 30-day return policy on all non-personalized accessories and luxury pet apparel. Please ensure all items are unworn with original tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unused items back in their original packaging, ensuring all designer labels and protective seals remain intact.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop the package off at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.